Improving Last-Mile Service Delivery Using Phone-Based Monitoring

نویسندگان

چکیده

Improving “ last-mile” public service delivery is a recurring challenge in developing countries. Could the widespread adoption of mobile phones provide scalable, cost-effective means for improvement? We use large-scale experiment to evaluate impact phone-based monitoring on program that transferred nearly billion dollars 5.7 million Indian farmers. In randomly selected jurisdictions, officials were informed implementation would be measured via calls with beneficiaries. This led 7.8 percent reduction number farmers who did not receive their transfers. The was highly cost-effective, costing 3.6 cents each additional dollar delivered. (JEL O13, O33, Q12, Q18)

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Quality of Service for the Last Mile

As broadband access to the Internet is expected to become widely available to customers over the last-mile, the need for providing Quality of Service (QoS) classifications over lastmile links is keenly felt. This report deals with a broad set of last-mile technologies from the perspective of their respective abilities to support QoS. A brief overview of the QoS characteristics, standards define...

متن کامل

Stochastic last-mile delivery problems with time constraints

When a package is shipped, the customer often requires the delivery to be made within a particular time window or by a deadline. However, meeting such time requirements is difficult, and delivery companies may not always know ahead of time which customers will need a delivery. In this thesis, we present models and solution approaches for two stochastic last-mile delivery problems in which custo...

متن کامل

Transshipment Networks for Last-Mile Delivery in Congested Urban Areas1

This paper introduces the concept of transshipment networks, a collection of strategically located transshipment platforms, for efficient and flexible last-mile delivery in congested urban areas. By implementing transshipment platforms, logistics operators can select the locations, light-freight vehicle types and operating schedules that best fit specific distribution strategies, and, simultane...

متن کامل

Minimizing waiting time in last mile delivery for smart city

Customers consider a reliable and on-time last mile delivery in Omni-channel business as important as price and good’s quality. We focus on minimizing the waiting time for customers and carriers in last mile delivery. We model the problem as an optimization problem and develop Genetic Algorithm to solve it.

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: American Economic Journal: Applied Economics

سال: 2021

ISSN: ['1945-7782', '1945-7790']

DOI: https://doi.org/10.1257/app.20190783